Help
We're here for you!
Our commitment to personal service extends beyond finding the best books at great prices. We truly believe in developing relationships with our customers. We are all better when we're working together.
For now, the best way to get in touch with us is to use our online help desk. This method brings every customer question or feedback directly to us.
Please feel free to create a help desk account and get in touch. We look forward to getting in touch with you.
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Frequently-Asked Questions
We are continually working to compile a list of the questions our customer ask us most often, and we will always be committed to personally addressing any questions or issues you may want to bring up.
Q: Can I buy any genre of book from FatNoggin or only self-improvement books?
A: We have over 2.2 million book titles in all – from all genre categories! Yes, you can buy your favorite Harry Potter titles at FatNoggin. We promote self-improvement books because it is essential to having a balanced and happy life.
Q: What if I am shipped the wrong book?
A: No problem. Send us and email or phone message and we will make sure the correct book is sent to you.
Q: Does FatNoggin offer audio downloads or e-books?
A: Currently we only offer physical books, but our goal is to have audio book downloads and e-books by the end of 2009 or early 2010.
Q: How do I receive my free FatNoggin t-shirt?
A: After a book order is fulfilled you will receive an email from our office asking you what color you prefer and what size. If you do not receive an email from our office within 2-3 business days from your purchase, don't hesitate to email us and say, "Whazzuupp? I want my free t-shirt!"
Q: If Adam and Eve were the first humans created by God, then why are they always depicted with belly buttons?
A: We have yet to find the answer to this question, but if you have a creative answer don't hesitate to send it to us!